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Locally owned & operatedSun – Thu 8:00 AM – 8:00 PMLicense #HIC.0701076
(888) 734-0444

4.9 from 978 reviews

Licensed (License #HIC.0701076), trained technicians, clear prices before work starts.

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Garage door questions, answered

Straight answers about repairs, springs, openers, pricing and safety. Don't see yours? Call us — there's no such thing as a silly question.

General

Do you offer same-day garage door repair?

Yes. In most cases we complete repairs the same day you call, across most of our service area.

Can you replace a broken garage door spring?

Yes. We replace torsion and extension springs with correctly sized, durable springs and re-balance the door.

Do you install new garage doors?

Yes. We install residential doors in a range of styles, materials and insulation levels, and commercial doors too.

Is it worth repairing my garage door opener?

If the opener is under about 10 years old and not badly damaged, repair usually costs less than replacement. We'll price both.

What should I do if my garage door is off track?

Stop using it, unplug the opener and call us. Forcing it can bend panels or bring the door down.

Do you offer emergency garage door repair?

Yes. We respond to urgent problems like broken springs and doors that won't close, day or night.

Which areas do you serve?

Every town on our service-area list in Connecticut, Massachusetts, New Hampshire, Rhode Island and Pennsylvania — from Greenwich to Worcester, Providence and Nashua.

How much does a garage door repair cost?

It depends on the part and the door. You'll get a clear price before any work starts, with no hidden fees.

What payment methods do you accept?

Major credit and debit cards and digital payments.

Are you licensed?

Yes. Premier Garage Door Repair is licensed (License #HIC.0701076) and our technicians are trained on all major door and opener systems.

Broken Spring Replacement

Should I replace both springs if only one broke?

Yes, on a two-spring door. Both springs were installed together and have done the same number of cycles, so the second one is usually close to failing. Replacing the pair also keeps the door balanced.

Can I open my garage door with a broken spring?

Please don't try. Without the spring the door is dead weight, the opener can be damaged, and the door can drop. If a car is trapped inside, call us and we'll talk you through the safest option.

Why do springs break more in winter?

Cold makes steel less flexible and stiffens the grease on the coils, so a spring that's near the end of its life often gives out on the first hard freeze. New England winters bring a rush of spring calls every year.

Opener Repair

Which opener brands do you repair?

LiftMaster, Chamberlain, Genie, Craftsman, Linear, Marantec and most others.

Why does my opener run but the door doesn't move?

Usually a stripped drive gear or a disconnected trolley. Both are common, quick repairs.

Is it worth repairing a 15-year-old opener?

Sometimes, but newer openers are quieter, safer and have smart features, so we'll compare both prices.

New Garage Doors

How long does garage door installation take?

Most single or double residential doors are installed in a day.

Do you take away the old door?

Yes, removal and disposal are part of the installation.

What's the best garage door for New England?

For an attached garage, an insulated steel door with a polyurethane core and good seals is the best all-round choice.

Safety Sensor Repair

Why does my garage door only close if I hold the button?

Holding the wall button overrides the sensors, which means they're blocked, misaligned or failed.

Can I bypass the sensors?

No — they're required by federal safety rules and prevent serious injury to children and pets.

How do I know which sensor is bad?

Usually one LED is off or blinking. We test both and the wiring between them.

Garage door stuck? We're one call away.

Same-day repairs in most towns, with the price agreed before any work starts.